Privacy Policy

1. Introduction

ReviewPulse ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Service.

2. Information We Collect

We collect information you provide directly to us, such as your name, email address, and business details when you create an account. We also collect customer contact information (names, phone numbers, email addresses) that you submit through the platform for the purpose of sending review requests.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Service, to process review requests on your behalf, to communicate with you about your account, and to comply with legal obligations.

4. Information Sharing & Sub-Processors

We do not sell, trade, or rent your personal information to third parties. Customer contact details submitted through the platform are used solely for sending review requests and are not shared with third parties for marketing purposes.

We use the following sub-processors to operate our Service. Each processor is bound by GDPR-compliant data processing agreements:

• Stripe (Stripe Payments Europe Ltd.) — Payment processing and subscription billing.
• Resend (Resend Inc.) — Transactional email delivery for review request notifications and account alerts.

5. Cookies

We use only strictly necessary cookies on our website. These are essential session and authentication cookies required for the Service to function correctly (e.g., keeping you logged in). We do not use analytics, advertising, or tracking cookies. Because only strictly necessary cookies are used, no cookie consent banner is displayed.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

7. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide the Service. You may request deletion of your data at any time, subject to legal retention requirements.

8. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also object to the processing of your data or request data portability. To exercise these rights, please contact us using the details below.

9. Contact

If you have questions about this Privacy Policy, please contact us at info@reviewpulseos.com.